原文:
We know that organizations and individuals around the world depend on Cloudflare and our network. I wanted to send you a personal note to let you know how Cloudflare is dealing with the Coronavirus emergency.
First, the health and safety of our employees and customers is our top priority. We have implemented a number of sensible policies to this end, including encouraging many employees to work from home. This, however, hasn’t slowed our operations. Our network operations center (NOC), security operations center (SOC), and customer support teams will remain fully operational and can do their jobs entirely remote as needed.
Second, we are tracking Internet usage patterns globally. As more people work from home, peak traffic in impacted regions has increased, on average, approximately 10%. In Italy, which has imposed a nationwide quarantine, peak Internet traffic is up 30%. Traffic patterns have also shifted so peak traffic is occurring earlier in the day in impacted regions. None of these traffic changes raise any concern for us. Cloudflare’s network is well provisioned to handle significant spikes in traffic. We have not seen, and do not anticipate, any impact to our network’s performance, reliability, or security globally.
Third, we are monitoring for any changes in cyberthreats. While we have seen more phishing attacks using the Coronavirus as a lure, we have not seen any significant increase in attack traffic or new threats. Again, our SOC remains fully operational and is continuously monitoring for any new security threats that may emerge.
Finally, we recognize that this emergency has put strain on the infrastructure of companies around the world as more employees work from home. On Monday, I wrote about how we are making our Cloudflare for Teams product, which helps support secure and efficient remote work, free for small businesses for at least the next six months:
As the severity of the emergency has become clearer over the course of this week, we decided to extend this offer to help any business, regardless of size. The healthy functioning of our economy globally depends on work continuing to get done, even as people need to do that work remotely. If Cloudflare can do anything to help ensure that happens, I believe it is our duty to do so.
If you are already a Cloudflare for Teams customer, we have removed the caps on usage during this emergency so you can scale to whatever number of seats you need without additional cost. If you are not yet using Cloudflare for Teams, and if you or your employer are struggling with limits on the capacity of your existing XXX or Firewall, we stand ready to help and have removed the limits on the free trials of our Access and Gateway products for at least the next six months. Cloudflare employees around the world have volunteered to run no-cost onboarding sessions so you can get set up quickly and ensure your business’ continuity.
Details: https://developers.cloudflare.com/access/about/coronavirus-emergency/
Sign up for an onboarding session: Calendly - Cloudflare for Teams Onboarding
Thank you for being a Cloudflare customer. These are challenging times but I want you to know that we stand ready to help however we can. We understand the critical role we play in the functioning of the Internet and we are continually humbled by the trust you place in us. Together, we can get through this.
–
Matthew Prince
Co-founder & CEO
Cloudflare ( www.cloudflare.com )
@eastdakota
@cloudflare
帮英文不大好的同学用Google翻译了下:
我们知道，世界各地的组织和个人都依赖Cloudflare和我们的网络。我想给您发送个人说明，以告诉您Cloudflare如何应对冠状病毒紧急情况。
首先，我们员工和客户的健康与安全是我们的重中之重。为此，我们已实施了许多明智的政策，包括鼓励许多员工在家工作。但是，这并没有减慢我们的运营速度。我们的网络运营中心（NOC），安全运营中心（SOC）和客户支持团队将保持全面运营，并可以根据需要完全远程地开展工作。
其次，我们正在全球范围内跟踪Internet使用模式。随着越来越多的人在家工作，受灾地区的高峰流量平均增加了大约10％。在已实行全国隔离的意大利，互联网高峰流量增加了30％。流量模式也已发生变化，因此高峰时段的流量在当天早些时候发生在受影响的地区。这些流量变化都不会引起我们的任何关注。 Cloudflare的网络配置合理，可处理流量的峰值。我们尚未看到，也没有预期会对全球网络的性能，可靠性或安全性产生任何影响。
第三，我们正在监视网络威胁的任何变化。尽管我们已经看到了更多使用冠状病毒作为诱饵的网络钓鱼攻击，但是攻击流量或新威胁都没有明显增加。再次，我们的SOC保持完全运行，并不断监视可能出现的任何新的安全威胁。
最后，我们认识到，随着越来越多的员工在家工作，这种紧急情况给全球公司的基础设施带来了压力。周一，我写了一篇关于我们如何制造Cloudflare for Teams产品的文章，该产品可帮助支持安全高效的远程工作，至少在接下来的六个月内为小型企业免费：
随着紧急情况的严重性在本周内变得越来越明朗，我们决定扩大此优惠范围，以帮助任何规模的企业。全球经济的健康运转取决于能否继续完成工作，即使人们需要远程完成这项工作。如果Cloudflare可以采取任何措施来确保实现这一目标，那么我相信这样做是我们的责任。
如果您已经是Cloudflare for Teams的客户，我们已取消了在紧急情况下的使用上限，因此您可以扩展到所需的任意数量的座位而无需额外费用。如果您尚未使用Cloudflare for Teams，并且您或您的雇主正在努力限制现有VPN或防火墙的容量，我们随时准备提供帮助，并取消了对我们的Access和Gateway产品免费试用的限制至少在接下来的六个月中。世界各地的Cloudflare员工都自愿参加了免费的入职培训，因此您可以快速进行设置并确保业务的连续性。
详细信息： https://developers.cloudflare.com/access/about/coronavirus-emergency/
注册参加入门会议：Calendly - Cloudflare for Teams Onboarding
感谢您成为Cloudflare客户。这是一个充满挑战的时代，但我想让您知道我们随时准备为您提供帮助。我们了解我们在互联网运作中所扮演的关键角色，而您对我们的信任一直使我们感到沮丧。在一起，我们可以解决这个问题
马修·普林斯
联合创始人兼首席执行官
Cloudflare
@eastdakota
@cloudflare